Market sectors : solutions for the property, construction and manufacturing sectors.
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MARKET SECTORS
Our strengths lie predominantly within the Property/ Construction and Manufacturing sectors throughout the UK and as a team we have accumulated a considerable number of years experience of successfully implementing systems for a range of high profile companies within these industries.
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We have developed an enviable track record for delivering innovative, cost saving solutions increasingly recognised within the sector as best of breed. In particular we have acquired considerable experience in delivering planned & responsive maintenance solutions for domestic and commercial property, domestic & commercial water heating and Social Housing in-house DLO/trades teams.
Our solutions :
• optimise & schedule operative's workload,
• provide real-time job disptach to operatives' mobile devices,
• manage the customer appointment process,
• collect job/ field data,
• provide real-time Resident Satisfaction Surveys;
• manage plant & equipment, vehicles & drivers and control van stock,
• provide comprehensive management & KPI reporting.
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We have a particular market focus and track record within the Social/ Affordable Housing sector and Landlords currently either operating the system directly or engaging with contractors using the system include :
• Bromsgrove District Housing Trust
• East Midlands Housing Group
• De Montfort Housing Society (part of Eastern Shires Housing Group)
• North West Leicester District Council
• Affinity Sutton
• Spire Homes (part of the Longhurst Group)
• Rutland County Council
In total some 20,000+ dwellings are being managed by ServiceTrack.
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Captialising on our construction knowledge we have also developed an innovative, market leading building & construction site safety inspection system using browser and digital pen & paper technologies for the Building Safety Group Limited. A full case study will be available December 2009.
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 To help achieve our goals within the manufacturing sector we have been forming a series of strategic alliances with key system vendors such as In2grate Business Solutions (www.in2grate.com) - a leading provider of manufacturing ERP and Product Lifecycle Management (PLM) solutions encompassing all of the end-to-end business processes for companies seeking to improve customer satisfaction and increase their profitability.
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In2grate Business Solutions is a member of the Anisa Group of Companies that delivers solutions to more than 600 companies worldwide including : Lanemark International, Motorola, Pepsi, Pilkington Aerospace, Triplex and Unipower Corporation.
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As a result of this alliance we have integrated our ServiceTrack solution with MS Dynamics NAV and the combined offering is being marketed and sold to companies with both a manufacturing and field service presence. Likewise we are currently undertaking an integration with Jobscope to cater for after sales service in the 'manufacture to order' market sector.
We believe that our strategic relationship and approach provides a world class solution to leading manufacturing & service companies operating throughout the UK, Europe and globally where required.
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For more information regarding our unique offering of ERP with integrated service & maintenance please contact :
Tom Raynor of In2grate on : 0121 506 9777
or
Jon Crofts of ResourceTrack on : 0845 094 1615
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