AppointmentTrack

Designed with the flexibility and features to support staff in the most challenging of situations, AppointmentTrack is one of the most comprehensive appointment management solutions available for the Public Sector today.

Powerful yet easy to use web & mobile technologies provide real-time access to appointment records and statuses making AppointmentTrack the ideal platform from which to manage and measure departmental efficiency improvements. When used in conjunction with pro-Forms™ you have a complete real-time, end to end solution from which to transform working practices and service delivery.

Based around standard, affordable and easy to use technologies the system is quick to deploy, easy to maintain and a vital component in surviving today's efficiency driven Public Sector market place.

Typically AppointmentTrack will produce an ROI of between 6 and 9 months for a team of 15 staff meaning that efficiency improvements can be gained immediately.

For office staff the familiarity and simplicity of an Internet Explorer based interface is used to access AppointmentTrack to make, change and cancel appointments for staff members. Management reporting is provided in real-time ensuring full visibility of both the live whereabouts and task completion by staff.

Using standard mobile devices such as BlackBerry, Nokia and Windows Mobile, staff are able to view key appointment information conveniently whilst on the move and without any data being stored on the device. Likewise instant access to visit records via the device reduces the need and risk associated with carrying case notes & files in the community.

The key to improving efficiencies and maximising productivity lies in staff securely accessing the information they need whist in the community. AppointmentTrack is integration ready with a whole range of back office systems through standard and customised APIs so ensuring compatibility with :