Public Sector - Overview

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ResourceTrack key strengths

Public Sector solutions - The challenges

A common and recurring issue faced by virtually all Public Sector bodies is the enormous challenge of how to reduce organisational inefficiencies and maximise the use of both administrative and skilled staff resources - particularly against a climate of reducing head count and increased accountability.
 
Our Public Sector solutions are designed to help solve such difficult problems in cost effective ways, which are sympathetic to the needs of staff and which provide management information required at senior strategic levels.

Through our partnership with BlackBerry® we aim to ensure our Public Sector customers operate within the guidance provided by the Information Commissioners Office for the secure transmission of data using robust encryption via the CESG approved BlackBerry® Enterprise Solution for use with data up to  and including ‘Restricted’ level data (IL3).
   




:: The challenges ::
 
  
eliminating paper as the medium of first choice for data collection
 
  
reducing staff unproductive time
 
  
improving accuracy and completeness of information
 
  
reducing paper, printing and storage costs
 
 

improving time to visibility of captured information

 
  
secure data encryption & transmission
 
      
The remote worker environment
 
As with the introduction of any technology solution designed to. tackle inefficient working practices the key issue is to understand. the environment and the inherent constraints within which remote. workers will find themselves - only at this point will a suitable and. viable solution be established.
 
Our solutions are based on reliable and unobtrusive technologies. designed to ensure that remote workers do not become targets of. unwelcome attention in community based environments as a result. of hardware/ devices they may carrying or using.
 
We continually evaluate new technologies and have a rolling. programme of upgrades and new releases especially in relation of. mobile devices and mobile technologies.
 
 
 
Technologies  
 
Being a BlackBerry application partner helps us deliver robust, secure and scalable solutions to our Public Sector customers where the BlackBerry architecture provides significant benefits - espeically in relation to data security and device management. This relationship also provides us with acess to a network of other BlackBerry partners within the RIM ecosystem further enhancing the range of solutions we can offer.

   
Mobile technologies used in our solutions :
  • .
Smatphones - BlackBerry, Nokia, Windows Mobile & Android
  • .
Digital pen & paper
  • .
BlackBerry Playbook
  • .
Redfly devices
 

Recognising that not all our customers will be BlackBerry users we have all versions of our mobile software compatible with Symbian (Nokia type devices) and Windows Mobile and with Android development under development.

Our development roadmap also includes the redesign of our mobile applications using Adobe Air® for use with tablet devices such as the BlackBerry Playbook which will play a central role in our NHS/ medical applications strategy.

 
 

Public Sector activity  
   
We are actively engaged in providing solutions to a range of Public Sector organisations and service areas including :
 
:: Local Authorities ::
:: Social Housing ::
:: NHS/ Medical ::

Environmental Health

Repair & maintenance
District Nursing staff

Building Control

Community based staff
Patient referral services

Social Services

Tenant liaison
Equipment & supplies delivery

Waste/cleansing, Street Scene

Health & Safety
Hospital based staff

Health & Safety
Tenant referral services  
     
 
 
 
 
Our Public Sector solutions
 
Our Public Sector portfolio includes solutions designed to help overcome the challenges faced by this sector
 
     
  • pro-Forms™ :
mobile development toolkit with data.integration tools for end to end. paperless mobile working for a wide range of departments and activities.
     
  • AppointmentTrack :
unrivalled appointment management solution for Public Sector workers designed. to reduce unproductive working hours and associated administration.
     
  • Supported Housing :
combination of secure, easy to use technologies designed to reduce the. administrative burden associated with running Supported Housing and Supporting People contarcts.